At Camping Lac Magog, we place great importance on protecting the personal information of our visitors and customers. We collect and use only the information necessary to provide the requested services and to enhance our users' experience. We never share this information with third parties, except when required to provide the requested service or when legally obligated to do so.
Our privacy policy applies to all personal information collected on our website and during the use of our services. We are committed to protecting this information and respecting the privacy of our visitors and customers.
Type of Information We May Collect
We may receive, collect, and store any information you enter on our website or provide to us in any other way. Additionally, we may collect the Internet Protocol (IP) address used to connect your computer to the Internet; your email address; and your purchase history with us. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How Do We Collect This Information?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.
Why Do We Collect Such Personal Information?
We collect such non-personal and personal information for the following purposes:
- To provide and operate the services;
- To provide our users with ongoing customer assistance and technical support;
- To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services;
- To comply with any applicable laws and regulations.
How Do We Store, Use, Share, and Disclose Site Visitors' Personal Information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How Do We Communicate with Site Visitors?
We may contact you to notify you regarding your reservation, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
### How Do We Use Cookies and Other Tracking Tools?
Click here to see which cookies are stored on your computer.
How Can You Withdraw Your Consent?
If you don’t want us to process your data anymore, please contact us at info@campinglacmagog.ca. The contact person is Mélanie.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.